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Mastering Social Media for Small Businesses

  • Writer: Heather Lancaster
    Heather Lancaster
  • 16 minutes ago
  • 3 min read

If you’ve ever felt like social media is a wild jungle where only the loudest voices get heard, you’re not alone. But here’s the good news: small businesses, authors, churches, and non-profits can absolutely thrive online with the right approach. I’m here to walk you through some practical, easy-to-follow steps to help you master social media without losing your mind or your budget.


Let’s dive in and turn those social media platforms into your best marketing buddies!


Crafting Small Business Social Media Strategies That Actually Work


Before you start posting cat memes or inspirational quotes (though those can be fun), it’s important to have a plan. Small business social media strategies are all about knowing your audience, setting clear goals, and choosing the right platforms.


Step 1: Know Your Audience

Who are you talking to? Are they young, tech-savvy readers? Church members looking for community? Non-profit supporters passionate about a cause? The better you understand your audience, the easier it is to create content that resonates.


Step 2: Set Clear Goals

What do you want to achieve? More website visits? Increased event attendance? Higher sales? Setting specific, measurable goals helps you track your progress and stay motivated.


Step 3: Pick Your Platforms Wisely

Not every platform fits every business. Facebook is great for community building, Instagram shines with visuals, and LinkedIn works well for professional connections. Focus on 1-2 platforms where your audience hangs out the most.


Step 4: Create a Content Calendar

Consistency is key. Plan your posts ahead of time to avoid last-minute scrambling. Mix up your content with educational posts, behind-the-scenes looks, testimonials, and calls to action.


Step 5: Engage, Engage, Engage

Social media isn’t a one-way megaphone. Reply to comments, ask questions, and join conversations. Building relationships is what turns followers into loyal fans.


Eye-level view of a laptop screen showing a social media content calendar
Planning social media content with a calendar

Why Small Business Social Strategies Need a Personal Touch


People don’t just buy products or services; they buy stories, values, and connections. That’s why your social media presence should feel personal and authentic.


  • Share Your Story: Let your audience know why you started your business or organization. What drives you? What challenges have you overcome?

  • Show Behind-the-Scenes: Give a sneak peek into your daily operations, team members, or event preparations.

  • Celebrate Milestones: Whether it’s your 100th customer or a successful fundraiser, share your wins with your community.

  • Use Real Photos: Stock photos are fine, but real images of your space, products, or events create trust and relatability.


Remember, people want to connect with people, not logos.


What is the 50 30 20 Rule for Social Media?


Here’s a simple formula to keep your content balanced and engaging: the 50-30-20 rule.


  • 50% Value-Driven Content: Share tips, how-tos, educational posts, or anything that helps your audience solve problems or learn something new.

  • 30% Personal and Relatable Content: Stories, behind-the-scenes, or posts that show your personality and build relationships.

  • 20% Promotional Content: This is where you talk about your products, services, events, or calls to action.


This mix keeps your feed interesting and prevents it from feeling like a constant sales pitch. Plus, it helps build trust and keeps followers coming back for more.


Tools and Tips to Simplify Your Social Media Journey


Let’s be honest - managing social media can feel overwhelming. But with the right tools and a few smart habits, you can make it manageable and even fun.


Handy Tools to Try


  • Canva: For creating eye-catching graphics without needing a design degree.

  • Buffer or Hootsuite: Schedule your posts in advance so you’re not glued to your phone all day.

  • Google Analytics: Track how your social media traffic is performing on your website.

  • Facebook Insights and Instagram Analytics: Understand what content your audience loves most.


Quick Tips for Success


  • Post at Optimal Times: Experiment to find when your audience is most active.

  • Keep It Short and Sweet: People scroll fast. Grab attention with concise, punchy captions or snappy visuals.

  • Include Calls to Action: Encourage followers to comment, share, or visit your website.


Close-up view of a smartphone displaying social media analytics
Checking social media performance on a smartphone

Ready to Amplify Your Message?


If you’re looking for a partner to help you navigate the world of social media marketing, check out social media marketing for small businesses. They specialize in helping small businesses, churches, non-profits, and authors like you amplify your message and grow your online presence.


Remember, social media is a journey, not a sprint. With patience, consistency, and a little creativity, you’ll see your community grow, and your impact deepen. So, get out there, share your story, and watch your small business social strategies work their magic!

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